Privacy Policy

1. Introduction

ShopMatch Pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job board platform ("Service", "Platform").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Name, email address, password (encrypted)
• Profile Information: Job title, company name, bio, profile picture
• Job Postings: Job descriptions, requirements, salary ranges, company information
• Applications: Cover letters, contact information, application responses
• Payment Information: Billing details (processed securely through Stripe)
• Communications: Messages sent through our platform or to our support team

2.2 Information Automatically Collected

We automatically collect certain information when you use the Service:

• Usage Data: Pages visited, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location based on IP address
• Cookies and Tracking: Session cookies, preferences, analytics data

2.3 Information from Third Parties

• Authentication Providers: Google OAuth (name, email, profile picture)
• Payment Processors: Stripe (payment status, subscription information)
• Analytics Services: Usage patterns and aggregated statistics

3. How We Use Your Information

We use your information to:

• Provide the Service: Enable job posting, applications, and account management
• Process Payments: Handle subscriptions and billing
• Improve the Service: Analyze usage patterns and optimize features
• Communicate: Send notifications, updates, and customer support responses
• Security: Detect and prevent fraud, abuse, and security threats
• Legal Compliance: Comply with laws, regulations, and legal processes
• Marketing: Send promotional content (with your consent, opt-out available)

4. How We Share Your Information

4.1 With Other Users

• Employers: See job seeker applications and contact information when applying
• Job Seekers: See employer job postings and company information

4.2 With Service Providers

We share information with trusted third-party service providers:

• Firebase/Firestore: Database hosting and authentication
• Stripe: Payment processing
• Vercel: Hosting and deployment
• Sentry: Error tracking and monitoring
• Analytics Providers: Usage analytics and performance monitoring

4.3 For Legal Reasons

We may disclose your information if required by law or to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Investigate fraud, security, or technical issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data transmitted over HTTPS/TLS
• Authentication: Firebase Authentication with secure password hashing
• Access Controls: Firestore security rules limiting data access
• Monitoring: Sentry error tracking and security monitoring
• Payment Security: PCI DSS compliant payment processing through Stripe

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Deleted Accounts: Most data deleted within 30 days; some data retained for legal compliance
• Job Postings: Archived after expiration, deleted after 90 days
• Applications: Retained until deleted by user or employer
• Payment Records: Retained for 7 years for tax and accounting purposes

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in a machine-readable format

7.2 Correction and Deletion

• Update or correct inaccurate information
• Request deletion of your account and data

7.3 Opt-Out and Restriction

• Unsubscribe from marketing emails
• Disable cookies through browser settings
• Restrict processing of your data

7.4 Object to Processing

• Object to data processing for marketing purposes
• Withdraw consent for optional data collection

To exercise these rights, contact us at privacy@shopmatchpro.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience:

8.1 Types of Cookies

• Essential Cookies: Required for authentication and basic functionality
• Performance Cookies: Measure usage and optimize performance
• Functional Cookies: Remember preferences and settings
• Analytics Cookies: Track usage patterns (Google Analytics, Vercel Analytics)

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Privacy Shield certification (where applicable)
• Adequate data protection measures

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Note: We do not sell your personal information.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We will notify you of significant changes via email or prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us: